Responsible Gaming
At True Fortune Casino, we're committed to promoting responsible gaming and player protection. We believe gambling should be enjoyed as entertainment only—never as a way to earn money or solve financial problems.
Age Verification
True Fortune Casino is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family or friends
- Gambling to escape problems, stress, or negative emotions
- Feeling anxious or irritable when not gambling
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money to finance gambling
- Failed attempts to reduce or stop gambling
- Gambling with money needed for essentials (rent, bills, food)
Self-Help Tools
We provide several tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe
- Loss Limits: Cap the amount you're willing to lose during a session or period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Time-Out: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Voluntarily exclude yourself from accessing your account for an extended period
To activate any of these tools, contact our customer support team or adjust settings in your account preferences.
Support Organizations
If you or someone you know needs help with problem gambling, please reach out to one of these trusted organisations:
United Kingdom
- GamCare – Free counselling and support
www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7, free and confidential) - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Self-exclude from all licensed online gambling operators across the UK - Gamblers Anonymous – Peer support and meetings
Phone: 0330 094 0322
Other Regions
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Get Help Today
If you think you have a gambling problem, please seek help immediately. Support is available 24/7, and all conversations are confidential. You don't have to face this alone.
For more information about responsible gaming practices, visit our full responsible gaming policy.