Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should be enjoyed responsibly.
If you choose to gamble, please do so within your means and only spend money you can afford to lose. We're committed to promoting responsible gaming practices and supporting those who may develop gambling-related problems.
Age Verification
Our services are strictly for individuals aged 18 years or over (or the legal age for gambling in your jurisdiction). We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal age in your country, please do not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Spending more time or money on gambling than intended
- Being unable to cut down on gambling despite wanting to
- Hiding your gambling activities from family, friends, or partners
- Gambling to escape stress, anxiety, or negative emotions
- Borrowing money to fund gambling
- Experiencing conflicts with loved ones about your gambling
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious or irritable when trying to reduce gambling
- Committing fraud or illegal acts to finance gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools
True Fortune Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Establish a maximum amount you're willing to lose during a gaming session.
- Session Time Limits: Set reminders to take breaks and limit the amount of time spent gaming in one sitting.
- Reality Checks: Receive periodic notifications during your play to remind you of the time and money spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account, allowing you time away from gambling.
These tools are available in your account settings. We encourage you to use them proactively to manage your gaming experience responsibly.
Support Organisations
If you're struggling with problem gambling, confidential help and support is available from the following organisations:
United Kingdom
- GamCare – Free counselling, support, and information for problem gamblers and their families
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24 hours, 7 days a week) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
This allows you to self-exclude from all online gambling operators registered in Great Britain - Gamblers Anonymous – Free peer support meetings
Website: www.gamblersanonymous.org.uk
Other Jurisdictions
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and support for problem gambling
If You Need Help
If you or someone you know is struggling with gambling, please don't suffer in silence. Help is available, and there is no shame in seeking support. Reach out to one of the organisations listed above today.
Your wellbeing is important to us. Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for immediate support.